When is check-in and check-out?
Check-in begins at 13:00; check-out by 11:00. If you so desire, the day of your check-out you can leave your baggage/luggage at our front desk where it will be secure leaving you free to visit the city.
What credit cards do you accept?
We accept VISA, MASTERCARD, AMEX and BANCOMAT.
What are your cancellation terms?
- Refundable Bookings: You are permitted to cancel by 48 hours from the date of arrival. Cancellations not made before 48 hours will be penalized the first night stay.
- Not Refundable: If a cancellation is not effectuated a penalty of 100% of the booking will be levied.
Offers and packages are subject to the same cancellation terms sited above. We kindly ask you to please always verify the terms and conditions when you are booking on our booking website.
For group bookings the terms of cancellation are altered and will be arranged with the hotel at the booking time via email.
Do you offer Wi-Fi Connection?
Our Wi-Fi connection is swift, dependable and without charge. You can navigate in the common areas, in the comfort of your room, or at one of our three Internet points established for our guests.
Is there parking?
We are located in a LIMITED TRAVEL ZONE ZTL, therefore if you wish to arrive at our hotel by auto, you must possess a travel pass. If you contact us before your arrival date, we will arrange for you to have the proper documents that will allow you to enter the ZTL. 600 metres from our hotel you will find public safely-guarded parking at a cost of €25.00-€30.00 per day.
Do you organize tours and excursions?
We are conventioned with a professional tourist agency in Napoli that is available to bring you places where you can discover not only Napoli, but its environs. If you wish to organize a do-it-yourself tour, we will be happy to offer you our best advice and information that will make your visit satisfying and memorable. Discover more here
Do you offer a non-gluten menu?
Yes, we do. Please contact our staff for further information about products that do not possess gluten.
Do you offer half pensions?
Our hotel is conventioned with the L'Etto restaurant that offers meat and fish per kilogram. Take advantage of our 10% discount for every kilogram consumed.